FAQ:
- The password isn't working
- You need to type in all 6 digits of your password. The first and last digit is "." or a decimal
- I forgot my password
- There is no master password for the app. This is by design to ensure that private data is kept private. You can delete and re-install the app. All data will be wiped, but it will reprompt you for a new password. Apple doesn't double charge you for an app you have previously purchased.
- How do transfer videos to my iPhone / iPod Touch?
- 3 easy steps.
- 1. Download and install SyncDocs onto your PC or Mac
- 2. Drag and drop the files you wish to copy to your iPhone or iPod Touch into the SyncDocs window
- 3. Run the sync program in SpyCalc
Make sure you have Wi-Fi turned on
Make sure your firewall isn't blocking your iPhone/iPod Touch.
Make sure that your movies are preformatted for iPhone/iPod touch - I'm using Vista and Sync Docs isn't working
- Make sure your firewall isn't blocking your iPhone,iPad, or ipod Touch, for example enable "Java" on the firewall exceptions.
- How do I convert movies to iPhone/iPod Touch format?
- You can use QuickTime to convert movies. Just chose File -> Save As... and choose iPhone under the format menu.
We also like Handbrake which is powerful and free - Does copying a file to multiple albums use up space?
- The app creates a link to the original file so it doesn't consume extra space when copying files to multiple albums.
For instance, say you've created an "Action Movies" album and a "Cartoon" album. You have a 1Gig movie that you would like catagorized in both albums. Just copy the movie to both, you'll only use up 1Gig of space on your device (plus the negligable link)
- Why can't I copy videos from the iPod app on the phone/ipod Touch?
- Developers currently do not have access to videos in the itunes database. If Apple allows this, we'll enable it. This is why we setup the syncing of videos to your device with SyncDocs
- Why can't I hide applications?
- Currently apps are "sandboxed" for security reasons.
- Questions
- Email us at: support